DeKalb Public Services Corporation is committed to protecting the privacy and confidentiality of the individuals and families we serve. This Privacy Policy explains how we collect, use, share, and safeguard your information.
This Policy applies to all personal information collected by DPS in connection with its programs, services, websites, digital platforms, in-person intake processes, and volunteer-assisted service delivery. It applies to clients, program participants, website visitors, donors, volunteers, and any other individual whose information DPS collects, processes, or retains.
DPS is not a government agency. Information shared with DPS is not shared with immigration enforcement agencies, law enforcement, or any government entity except as required by applicable law or valid legal process.
DPS may collect the following categories of personal information, depending on the programs or services you access:
DPS collects immigration and refugee status information solely to facilitate appropriate service referrals and program eligibility determinations. This information is never shared with immigration enforcement authorities or any government agency except as compelled by valid legal process.
DPS collects information through the following channels:
DPS uses personal information for the following purposes:
DPS does not use personal information for commercial advertising, targeted marketing, or sale to third parties for any purpose.
DPS does not sell, rent, or trade personal information to any third party. DPS does not share personal information with advertisers, data brokers, or commercial third parties.
DPS may share personal information in the following limited circumstances:
DPS will never voluntarily share client immigration status, case information, or personal identifying information with immigration enforcement authorities, law enforcement, or government agencies except where compelled by a valid court order or legal obligation.
DPS provides programs specifically designed for children and minors, including LearnU Youth Workshops, Boys & Girls Programming, the Little Lions Children's Program, and Summer Camp. In connection with these programs, DPS may collect personal information about minors, including name, date of birth, grade level, emergency contact information, and program enrollment data.
DPS collects information about minors only with the knowledge and consent of a parent or legal guardian. By enrolling a minor in any DPS program or providing information about a minor to DPS, the parent or guardian represents that they have the authority to do so and consents to the collection and use of the minor's information as described in this Policy.
Parental Rights. Parents or legal guardians of minor participants may request to review, correct, or delete personal information about their child by contacting DPS directly using the contact information provided in Section 14 of this Policy. DPS will respond to such requests within a reasonable time and in accordance with applicable law.
DPS does not knowingly allow minors to independently submit personal information through dpsga.org or portal.dpsga.org without parental or guardian involvement.
DPS accepts online donations through Square, a third-party payment processing platform. When you make an online donation through dpsga.org, your payment card information is transmitted directly to Square and processed on their platform. DPS does not collect, store, or have access to full payment card numbers, CVV codes, or other sensitive financial data. DPS's handling of payment information is limited to the transaction confirmation and donor record that Square provides following a completed donation.
Donor names, contact information, and donation amounts may be retained by DPS for purposes of tax acknowledgment, donor recognition, and grant reporting (in aggregate form). Donor information is not sold or shared with third parties for marketing purposes.
For information about Square's data practices, please refer to Square's privacy policy at squareup.com.
DPS implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. These measures include, but are not limited to, access controls limiting staff portal access to authorized personnel, use of encrypted database systems for client data, and staff training on data privacy and confidentiality.
No method of electronic transmission or storage is completely secure. While DPS takes reasonable precautions to protect your information, DPS cannot guarantee absolute security of any information you transmit to DPS or that is stored in DPS systems. You provide personal information at your own risk.
In the event of a data breach that affects your personal information, DPS will notify affected individuals as required by applicable Georgia law and any other applicable notification requirements.
DPS retains personal information for as long as necessary to fulfill the purposes described in this Policy, including ongoing service delivery, legal compliance, and grant reporting obligations. Retention periods vary depending on the type of information and applicable legal requirements.
When personal information is no longer needed for the purposes for which it was collected, and is not subject to a legal hold or retention obligation, DPS will securely delete or anonymize such information in accordance with its internal data management practices.
Certain categories of information — such as records required for tax compliance, grant auditing, or government reporting — may be retained for longer periods as required by applicable law.
Individuals whose information DPS holds may have the following rights with respect to their personal information:
To exercise any of the rights described above, please contact DPS directly using the information provided in Section 14 of this Policy. DPS will respond to your request within a reasonable timeframe and in accordance with applicable law.
Georgia Law. This Policy is governed by the laws of the State of Georgia. DPS makes no representation that it complies with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), or any other privacy framework unless DPS is specifically required to comply with such framework under applicable law. If you believe a specific privacy framework applies to your interaction with DPS, please contact DPS to discuss your request.
DPS websites may contain links to third-party websites, social media platforms, partner organization pages, or external resources. This Privacy Policy applies only to DPS's own digital properties. DPS is not responsible for the privacy practices, content, or data collection activities of any third-party website or platform. We encourage you to review the privacy policies of any third-party websites you visit through links on DPS properties.
This Privacy Policy is governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any dispute arising under this Policy shall be resolved in accordance with the dispute resolution provisions set forth in DPS's Terms & Conditions.
DPS reserves the right to update, modify, or replace this Privacy Policy at any time and in its sole discretion. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of DPS services or digital properties following any update constitutes your acceptance of the revised Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or DPS's handling of your personal information, please contact us:
DeKalb Public Services CorporationThis Privacy Policy is effective as of June 18, 2026. DPS reserves the right to update this Policy at any time. Continued use of any DPS service or digital property following any update constitutes acceptance of the revised Policy.
