Please read these Terms & Conditions carefully before using any services, programs, or digital properties operated by DeKalb Public Services Corporation.
Your access to and use of DPS websites, portals, programs, and services constitutes your acknowledgment that you have read, understood, and agree to be bound by these Terms, as well as DPS's Privacy Policy, which is incorporated herein by reference. These Terms apply to all visitors, users, clients, volunteers, donors, and other persons who access or use DPS services.
DPS reserves the right to update, modify, or replace any part of these Terms at any time and in its sole discretion. Continued use of any DPS service or digital property following the posting of changes constitutes acceptance of those changes. We encourage you to review this page periodically.
DeKalb Public Services Corporation is a 501(c)(3) independent nonprofit public charity organized and incorporated under the laws of the State of Georgia. DPS provides community-based services to immigrant and refugee families, youth, and underserved populations in DeKalb County and surrounding areas. DPS is not a government entity, government contractor, or accredited educational institution unless expressly stated otherwise.
Nothing in these Terms or in any DPS communication constitutes an employment relationship, professional engagement, or legally binding obligation beyond what is expressly stated herein.
DPS currently offers, and may in the future offer, the following programs and services, among others (collectively, "Services"):
Participation in any DPS program is voluntary. DPS makes no representations or warranties regarding the suitability, completeness, accuracy, or applicability of any program or service to any individual's specific circumstances.
No Guarantee of Outcomes. DPS does not guarantee any specific outcome, result, benefit, improvement, credential, employment placement, legal status change, or other result from participation in any Service. All Services are provided on an "as-is," "as-available" basis for community benefit purposes only.
Availability. DPS does not guarantee that any Service will be available at any particular time, location, or for any minimum duration. DPS may pause, modify, or discontinue any Service at any time without notice to participants or the public.
IMPORTANT DISCLAIMER: DeKalb Public Services Corporation is not a licensed legal services provider, law firm, or attorney. DPS is not a licensed medical or healthcare provider. DPS is not an accredited or DOJ-recognized immigration services organization unless explicitly designated as such.
All DPS services, including but not limited to Translation & Navigation Services and system navigation assistance, are provided strictly as community-based assistance and do not constitute legal advice, immigration advice, medical advice, mental health counseling, financial advice, or any other form of licensed professional services.
Users are strongly encouraged to consult with a licensed attorney, accredited representative, licensed medical professional, or other qualified professional for matters requiring professional advice. DPS staff, volunteers, and partners who assist clients in navigating systems do so in a lay-assistance capacity only and do not represent, advise, or advocate for clients in any licensed professional capacity.
DPS shall not be held liable for any outcome, decision, or action taken by a user in reliance on any information, assistance, referral, or communication provided by DPS, its staff, volunteers, or partners.
DPS programs are designed to serve specific populations as defined by each program's guidelines, grant requirements, or DPS's internal policies. DPS reserves the right to determine eligibility for any program or service at its sole discretion and to deny, suspend, or terminate access to Services for any lawful reason, including but not limited to resource limitations, program scope, geographic restrictions, or conduct that violates these Terms.
Access to portal.dpsga.org is restricted to authorized DPS staff and designated client users only. Unauthorized access to, or attempted access of, the DPS staff portal is strictly prohibited and may constitute a violation of applicable state and federal computer fraud and abuse laws.
By using dpsga.org or portal.dpsga.org, you agree that you will not:
DPS reserves the right to investigate and take appropriate action, including terminating access and reporting to law enforcement, in response to any suspected violation of these conduct provisions.
All content on dpsga.org and portal.dpsga.org, including but not limited to text, graphics, logos, photographs, audio and video materials, curriculum materials, course content, program frameworks, and software, is the exclusive property of DeKalb Public Services Corporation or its licensors and is protected by applicable United States and Georgia copyright, trademark, and intellectual property laws.
The following, among others, are proprietary to DPS:
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, or otherwise exploit any DPS content without the prior express written permission of DPS. Limited permission is granted to display and print materials from DPS websites solely for personal, noncommercial use in connection with participation in DPS programs, provided that you do not modify any materials and you retain all copyright and proprietary notices.
DPS works with a number of partner organizations to deliver services and expand community reach. These partners may include, but are not limited to, Second Helpings Atlanta, Najam Community Center, ICNA Relief, and other community, faith-based, and nonprofit organizations.
DPS is not responsible for the actions, omissions, content, services, practices, or policies of any third-party partner organization. A referral to, or collaboration with, a partner organization does not constitute an endorsement by DPS of that organization's practices, materials, or outcomes. Users engage with third-party organizations at their own risk.
DPS websites and communications may contain links to third-party websites. Such links are provided solely as a convenience. DPS does not control, endorse, or assume any responsibility for the content, privacy practices, or availability of any third-party website. Access to third-party websites is at your own risk and subject to the terms and conditions of those websites.
DPS may deliver programs and services at locations other than its principal office, including satellite sites and partner-owned facilities. One such location is English Oaks, 4133 Church St, Unit 34C, Clarkston, GA. Services delivered at satellite or partner locations are subject to these Terms in the same manner as services delivered at DPS's principal office.
DPS is not responsible for the condition, accessibility, safety, or management of any partner-owned or third-party facility at which DPS programs are delivered. DPS makes no representations or warranties regarding the suitability or safety of any satellite or partner location. Users attend programs at all locations at their own risk, to the fullest extent permitted by applicable law.
In the event that a satellite or partner location is unavailable, DPS may relocate or cancel programming without prior notice and shall have no liability to any participant for such relocation or cancellation.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DPS PROVIDES ALL SERVICES, PROGRAMS, DIGITAL PROPERTIES, AND CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
DPS expressly disclaims all warranties, including but not limited to:
Some jurisdictions do not allow the exclusion of implied warranties; in such jurisdictions, the above exclusions apply to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DPS, ITS DIRECTORS, OFFICERS, EMPLOYEES, VOLUNTEERS, AGENTS, PARTNERS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
In no event shall DPS's aggregate liability for any claim arising out of or related to these Terms or DPS Services exceed the greater of: (a) the total amount, if any, paid by you to DPS in connection with the specific service giving rise to the claim in the twelve (12) months preceding the claim, or (b) one hundred dollars (USD $100.00).
The limitations in this Section apply regardless of the legal theory on which the claim is based, including contract, tort, strict liability, or any other theory, and regardless of whether DPS has been advised of the possibility of such damage.
You agree to indemnify, defend, and hold harmless DeKalb Public Services Corporation, its directors, officers, employees, volunteers, agents, partners, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of or access to any DPS Service or digital property; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any information or data you submit to DPS that is inaccurate, misleading, or in violation of applicable law or these Terms.
DPS reserves the right, at its sole and absolute discretion, to modify, suspend, discontinue, or permanently terminate any program, service, event, digital property, or feature at any time, with or without notice and without any liability to you or any third party. This includes, without limitation, the right to:
These Terms and all matters relating to your use of DPS services and digital properties shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. You agree that any legal action or proceeding relating to these Terms or to DPS shall be subject to the exclusive jurisdiction of the state and federal courts located in DeKalb County, Georgia, and you hereby consent to personal jurisdiction in such courts.
Informal Resolution. In the event of any dispute, claim, or controversy arising out of or relating to these Terms, DPS services, or your relationship with DPS, the parties agree to first attempt to resolve the matter through good-faith informal negotiation. The party raising the dispute shall provide written notice to the other party describing the nature of the dispute and the desired resolution. The parties shall have thirty (30) days from receipt of such notice to resolve the dispute informally.
Binding Arbitration. If the parties are unable to resolve a dispute through informal negotiation within the period described above, the dispute shall be submitted to and resolved exclusively by binding arbitration administered in DeKalb County, Georgia, in accordance with applicable arbitration rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees in connection with arbitration, unless the arbitrator determines otherwise.
Class Action Waiver. You agree that any dispute resolution proceedings, whether in arbitration or otherwise, will be conducted solely on an individual basis. You expressly waive any right to bring or participate in a class action, class arbitration, or any other consolidated or representative proceeding.
Exception. Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent imminent harm pending the outcome of arbitration.
Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement. These Terms, together with DPS's Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and DPS with respect to your use of DPS services and digital properties, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter hereof.
Waiver. DPS's failure to enforce any right or provision of these Terms shall not be construed as a waiver of such right or provision. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term.
No Third-Party Beneficiaries. These Terms are for the sole benefit of the parties hereto and nothing herein, express or implied, is intended to or shall confer upon any third party any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.
Headings. Section headings in these Terms are for convenience only and have no legal or contractual effect.
Electronic Agreement. You agree that your use of DPS services and digital properties constitutes your electronic signature and agreement to these Terms, and that no further signature or acknowledgment is required.
Questions or concerns regarding these Terms may be directed to DPS using the contact information below:
DeKalb Public Services CorporationThese Terms & Conditions are effective as of June 18, 2026. DPS reserves the right to update these Terms at any time. Continued use of any DPS service or digital property following any update constitutes acceptance of the revised Terms.
